• 📞  01275 852552

Independent Family owned vet practice
Extra special care for your pet

Emergency Services

Life at our Nailsea Veterinary Hospital goes on 24 hours a day…….

        In any emergency ring 01275 852552 for help and advice.

“If you are concerned about your pet at any time give us a ring.”

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Providing the best veterinary care to our clients twenty four hours a day is a very important part of the service we offer you – so many things happen during the hours of darkness that we somehow don’t see at other times of the day!

In a real emergency the best place of your pet is at our centre of excellence, our Nailsea Hospital.  A quick response to your pet’s injuries or condition could mean the difference between life and death.  For this reason we would advise you to safely transport your pet to our hospital as quickly as possible.  At our Nailsea hospital we have all the resource, and your pets own clinical notes, needed to diagnose and care for any problem you may have.  Our vets do not carry any drugs in their cars so there is almost nothing we can do for your pet in your home so please make arrangements to being them to the hospital should the need arise – but always ring us first to let us know you are coming.

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However it is often possible to put your mind at rest by just a simple phone conversation with either our nurse or the vet on call.  Alternatively we might suggest that treatment could be postponed until you can attend a normal consultation.

Our emergency service does involve an out-of-hours consultation charge but all subsequent treatment is charged at normal rates.  Because we value a holistic approach to the care of your pet and feel that regular health checks,   vaccinations and routine monitoring are an important part of your pets veterinary care, we reserve the right to charge an additional out-of-hours fee to clients also registered at another practice.

There is no early settlement discount on out-of-hours work.