Supply of drugs and repeat prescriptions
We aim to have a wide range of drugs in stock, at all times. This is so we can start treating your pet immediately. However, there are some items that we will only stock on a limited basis.
Should you require a repeat prescription we would be grateful if you could give us thirty six hours’ notice. You can do this by either by ringing your normal branch or completing the form on this web site.
Please note that your pet must be a current patient of Golden Valley Vets for us to dispense drugs or to provide a written prescription. In most cases this means we must have physically examined your pet within the last six months but certain cases your pet may require more frequent reviews.
The cost for a prescription review is a normal consultation fee.
As the cost of developing drugs is extremely high and getting them approved for use in animals or humans is a very expensive process, the number of drugs that are approved for animal use is relatively small.
As a result, vets are often in a position where there is no specialist animal drug to use for a specific condition. For this reason, you may be asked to sign a consent form for a drug to be used in an off licence situation.
Please do not be alarmed – this is a normal course of veterinary treatment and we will only suggest drugs that have been tried and tested in practice for a long period of time.
Please rest assured that under the directive of the Veterinary Medicines Directorate we will always supply a veterinary product if one exists.
Return of drugs
We are required by our governing authorities to ensure that all drugs we dispense have been stored at the correct temperature, even during transportation, to ensure that their efficacy is not compromised.
We are sure that you would only want to be supplied with drugs that meet these criteria and for this reason we are unable to refund drugs once they have left our premises.
Dog training at Nailsea
To fully enjoy your dog you must be confident that it will behave at all times, so that all you need to do is have fun together.
We cannot over emphasise the importance of early training and thoroughly recommend joining one of our puppy training classes arranged through Gemma at Daybreak Dog Training.
The classes are held at Nailsea and Gemma also does one to one training and remedial training should you have missed out when your dog was a puppy.
In the summer we hold fun agility classes and various other ‘one off’ days when a specific skill can be topped up. To book any classes please contact your usual branch or contact Gemma direct at www.daybreakdogs.co.uk/
All the staff at Golden Valley have their own pets and we all have experienced the pain of losing them, so we have tried to give some thought to how we can ease the process.
At Nailsea we have a special room set away from the main consultation rooms which we hope gives a more homely environment for you to share your last moments.
You will then be able to take as much time as you like to say goodbye and you are welcome to take advantage of the seating areas outside in the garden to collect your thoughts.
This is a very important part of your relationship with your pet so please talk to us and we will do all we can to help give your pet the end that gives both of you the most comfort.
We can also advise on the various options offered by our cremation services and bereavement support if it would help for you or your family.
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